If the electronic signature saved on your eCitizen account is outdated or you want to replace it with a different signature, you can update the signature associated with your account. Keeping your electronic signature current is important when using eCitizen services that require you to sign documents digitally, as the signature you have saved may be displayed on documents you sign through the platform.
This guide explains how to access the electronic signature settings on your eCitizen account and replace the existing signature with a new one. You will also learn what to do after making the change so that you can confirm that your updated electronic signature is correctly saved and ready for use.
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What is eCitizen Account Electronic Signature?
An eCitizen Account Electronic Signature is a digital signature associated with your eCitizen account that allows you to electronically sign documents through the eCitizen platform. It provides a way of signing eligible documents digitally without having to print, physically sign, and scan them.
The electronic signature is displayed on documents after they have been signed using the eCitizen digital signature feature. It forms part of the document’s electronic signing information and helps indicate that the document was digitally signed through the eCitizen platform.
What is eCitizen Account Electronic Signature Update?
eCitizen Account Electronic Signature Update is the process of updating or changing the electronic signature associated with an eCitizen account. It allows an account holder to manage the signature information used when electronically signing eligible documents through the eCitizen platform.
Once the electronic signature is updated, the new signature information may be displayed on documents that are subsequently signed using the eCitizen digital signature feature. Keeping the electronic signature information up to date helps ensure that the correct signature is used when completing digital document signing processes through eCitizen.
Requirements Needed To Update eCitizen Account Electronic Signature
Before updating the electronic signature on your eCitizen account, make sure you have the necessary information and access required to complete the process. Preparing these details beforehand will help you move through the signature update without unnecessary interruptions. The two requirements needed to update your eCitizen Account Electronic Signature are:
- ID Number
- eCitizen Password
An electronic signature provides a convenient way to sign supported documents digitally through your eCitizen account. If the signature currently associated with your account is no longer suitable, you can replace it with an updated version so that the correct signature is available when you use eCitizen services that require digital signing. Updating the signature also ensures that your account reflects your current signing preference.
How To Update eCitizen Account Electronic Signature
Once you have accessed your eCitizen account and have the required details ready, you can proceed to manage the electronic signature linked to your profile. The process involves locating the relevant signature settings, making the required changes, and confirming that the updated signature has been saved successfully. Follow the steps below to update your eCitizen Account Electronic Signature:
- Step 1: Visit eCitizen website
To update Electronic Signature (eCitizen Digital Signature), the first step that you need to take is to visit eCitizen website using https://accounts.ecitizen.go.ke/
- Step 2: Click on Sign in
Once you are on the eCitizen website, on the top menu, click on “Sign In” button.
- Step 3: Enter ID Number
In this step, you need to enter “ID Number” and proceed to the next step.
- Step 4: Enter eCitizen Password
Next, enter “eCitizen Password” and click on the “Sign In” button.
- Step 5: OTP Verification
If you have 2FA (Two-Factor Authentication) enabled on your eCitizen account, select the option that you want to receive the eCitizen OTP Verification code either via Phone Number or Email Address.
- Step 6: Enter eCitizen OTP Verification Code
Proceed and enter the “eCitizen OTP Verification Code” and click on the “Next” button.
- Step 7: eCitizen Login Successfull
Once you have entered the correct eCitizen login details i.e. ID Number, eCitizen Password and eCitizen OTP Code, you will be logged into your eCitizen account successfully.
- Step 8: Click on Account Management
In this step, click on “Account Management” and scroll down to “Electronic Signature” section to start the process of updating eCitizen Electronic Signature (eCitizen Digital Signature).
- Step 9: Electronic Signature
Next, under Electronic Signature section, click on the “Update” button to start the process of updating electronic signature on eCitizen account.
- Step 10: Update Document
In this step, you need to select your preferred method of updating your eCitizen account electronic signature. The available methods includes: name generated signature, draw on the screen or upload a signature. Once you have selected the option, click on the “Proceed” button.
- Step 11: eCitizen Account Electronic Signature Updated Successfully
Lastly, once you have selected your preferred method for updating your electronic signature, the signature will be updated successfully on eCitizen. You can then use the updated digital signature when signing documents on the eCitizen platform.
Overview: eCitizen Account Electronic Signature Update
To update your eCitizen Account Electronic Signature, start by visiting the eCitizen website and clicking on Sign in. Enter your ID number and eCitizen password, then complete the OTP verification by entering the eCitizen OTP verification code. Once the login is successful, you will be able to access your eCitizen account.
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After logging in, click on Account Management and select Electronic Signature. From the Electronic Signature section, select Update Document to update the electronic signature information associated with your eCitizen account. Follow the instructions provided on the platform to complete the update process successfully.