How To Check eCitizen Account Audit Trail
Mlami Mswahili
The audit trail on an eCitizen account can provide a record of activities and actions associated with the account. Reviewing this information can be useful when you want to keep…
August 2026
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How To Disable Two-Factor Authentication (2FA) on eCitizen Account
Two-factor authentication (2FA) adds an extra layer of security to an eCitizen account by requiring an additional verification step when signing in. However, if you no longer want to use…
How To Enable Two-Factor Authentication (2FA) on eCitizen Account
Adding two-factor authentication (2FA) to your eCitizen account provides an additional security check beyond your usual login credentials. With 2FA (two-factor authentication) enabled, signing in may require you to complete…
How To Change Email Address on eCitizen Account
The email address linked to your eCitizen account is an important part of your account information and may be used for communication, notifications, and account-related services. If you no longer…
How To Change Phone Number on eCitizen Account
The phone number connected to your eCitizen account can be used for important account communication and identity verification i.e. receiveing eCitizen OTP (One-Time Password) during log in process. If you…
How To Register eCitizen Account
An eCitizen account gives you access to a wide range of government services in Kenya through one online platform, reducing the need to create separate accounts for different services. If…
How To Log In To eCitizen
Once you have an eCitizen account, you can use your registered eCitizen login details to access the government services in Kenya available through the eCitizen platform. Signing in allows you…
How To Download SHA Application for Registration Form
This Step-by-Step Tutorial explains How To Download SHA Application for Registration Form, providing clear and detailed guidance through each step of the process from start to finish to help you…
How To Download KRA PIN Certificate
KRA PIN Certificate is an important document that confirms the Personal Identification Number (PIN) issued to you by the Kenya Revenue Authority (KRA). You may need a copy when completing…
How To Reset eCitizen Password
If you have forgotten the password for your eCitizen account, you can recover access by using the password reset (eCitizen Password Reset) option provided on the platform. Resetting your eCitizen…