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This step-by-step iTax Tutorial explains How To Update Mobile Number on iTax, providing clear and detailed guidance through each stage of the process from start to finish to help you Update Mobile Number on iTax in a few minutes.
READ ALSO: How To Retrieve KRA PIN Number
Requirements Needed To Update Mobile Number on iTax
To be able to successfuly update Mobile Number on iTax (KRA Portal), you need to have with you the following two main requirements:
- KRA PIN Number or ID Number
- iTax Password (KRA Password)
- New Mobile Number
Once you have the above two requirements, you will be able to update Mobile Number on iTax in a few minutes by following the steps outlined below.
How To Update Mobile Number on iTax
To successfully update mobile number on iTax, you need to carefully follow the step-by-step instructions outlined below to ensure the process is completed correctly.
Step 1: Visit iTax
To be able to update your mobile number on iTax, the first thing that you need to do is to visit iTax using the url https://itax.kra.go.ke/KRA-Portal/
Step 2: Log in to iTax
Once you are on iTax, you need to do the following; enter KRA PIN Number or National ID Number, click on “Continue” button, enter iTax Password (KRA Password), solve the arithmetic question (security stamp) and click on the “Login” button to access your iTax account.
Step 3: Click on Registration – Amend PIN Details – Update Contact Details
In this step, from your iTax account dashboard, on the top menu, follow this sequence; click on “Registration” menu, then “Amend PIN Details” and finally “Update Contact Details” to start the process of changing and updating your mobile number on iTax.
Step 4: Amend Contact Details
Next, select and delete the current mobile number and proceed to enter your new mobile number on iTax. Once you have entered your mobile number, you will be prompted to verify the same by sending mobile OTP to the new mobile number. Proceed by clicking on the “OK” button.
In order to continue using iTax functionality you are required to verify your mobile number.Please click “Send Mobile OTP” button to receive OTP on mentioned mobile number.
Step 5: Send Mobile OTP
In this step, you need to click on the “Send Mobile OTP” button to receive the OTP verification code from Kenya Revenue Authority (KRA) via SMS. You will receive an SMS from KRACare stating:
Dear iTax User, Your One Time Password (OTP) is: 5*8*. This OTP will expire in 15 minutes.
You need to enter that mobile OTP verification code and click on the “Submit” to complete the process of changing and amending mobile number on iTax.
Step 6: iTax Mobile Number Updated Successfully
In the final step, after entering the Mobile OTP on iTax, you will receive a notification stating, “Taxpayer contacts have been updated successfully. You can reprint your PIN certificate to get the new details.” This message confirms that your mobile number has been successfully updated on iTax.
READ ALSO: How To Retrieve KRA PIN Certificate
The above steps sums up the process of updating mobile number on iTax. It is important for all taxpayers in Kenya to update mobile number on iTax so as to be able to receive password reset and OTP via the mobile number registered on iTax.
Tutorials Kenya is an independent Educational and Informational website that provides Latest Step-by-Step iTax Tutorials for Taxpayers in Kenya.
