If you are unemployed i.e. don’t have a job or any source of income in Kenya, you are required to file KRA Returns on or before the set deadline of 30th of June each year.
To file KRA returns, unemployed individuals need a valid KRA PIN and an iTax account. Once registered on the iTax portal, they can follow a simple step-by-step process to submit their returns accurately and on time.
KRA Returns for Unemployed Requirements
To file KRA Returns for Unemployed on iTax portal, you must have either your KRA PIN Number or National ID Number, along with your iTax password.
1. KRA PIN Number or National ID Number
You can log in to iTax using either your KRA PIN Number or National ID Number. If you do not know your KRA PIN Number, simply use your National ID Number to access the portal.
Forgot Your KRA PIN Number?
To retrieve your KRA PIN Number via SMS:
- Dial *222#, then follow these steps:
- Select Option 5 – KRA Services
- Enter 98 – More
- Enter 9 – Other Services
- Enter 3 – PIN Retrieval
- Choose 1 – Taxpayer Type
- Enter your ID Number
Your KRA PIN Number will be sent to you via SMS.
2. KRA Password (iTax Password)
You need your KRA Password (iTax Password) to log in to your iTax account. If you’ve forgotten it, you can easily reset it to regain access.
Forgot Your KRA Password?
If you do not know or have forgotten your iTax password, follow the step-by-step guides in these tutorials: How To Change iTax Password or How To Change KRA Password.
How To File KRA Returns for Students
To file KRA Returns for Unemployed, follow the outlined steps below.
Step 1: Visit iTax (KRA Portal)

To file KRA Returns for Students, start by visiting the KRA Portal using this link: https://itax.kra.go.ke/KRA-Portal/
Step 2: Log in to iTax (KRA Portal)

Next, log in to iTax (KRA Portal) using either your KRA PIN Number or National ID Number, along with your KRA Password (iTax Password).
After entering your credentials, complete the arithmetic security question and click the “Login” button to access your KRA Portal account.
Step 3: Click on Returns then File KRA Nil Returns

After logging in to iTax, go to the “Returns” menu and select “File KRA Nil Returns” from the dropdown list.
Step 4: Select KRA Tax Obligation

In this step, select the KRA Tax Obligation for which you want to file the Nil Returns. For students, choose “Income Tax – Resident Individual,” then click the “Next” button to proceed.
Step 5: Fill In The Income Tax – Resident Individual Nil e-Return Form

Next, fill in the Income Tax Resident Individual Nil e-Return form. If your KRA returns are up to date, entering the “Return Period From” will automatically set the “Return Period To.” For example, enter 01/01/2024 as the start date, which will set 31/12/2024 as the end date, then click “Submit.”
Step 6: Download KRA Returns Acknowledgement Receipt (e-Return Acknowledgement Receipt)

The final step in filing KRA Returns for students on iTax is to download the KRA Nil Returns Acknowledgement Receipt, also called the KRA Returns Receipt. Simply click the “Download KRA Returns Receipt” link to save or print a copy for your records.

Downloading the KRA Returns receipt completes the filing process. Remember, to file KRA Returns for Unemployed, you need your KRA PIN and iTax password to log in and submit the returns quickly and easily.

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